Request RMA # | RMA Form

Neutron Probes - Service & Repair

ICT International offers customers a full and comprehensive repair service for CPN 503DR neutron probes. This involves replacement of probe display top keyboards, modular circuit boards and also probe electronics, circuit board component repairs and repairing of broken neutron detectors. The service is carried out by our in-house service team which has over 25 years' experience in servicing CPN neutron probes.

Diagnosing a fault

Before contacting ICT regarding a repair to a Neutron Probe we ask that you first check our Knowledgebase and work through the detailed list of problems and solutions. In many cases problems associated with Neutron Probes can easily be fixed by the user which will allow you to resume the use of the probe minimizing down time.

Obtaining an RMA Number

When a serious problem is experienced that does require a qualified techincan's attention please download from this site and complete an RMA (Return to Manufacturers Authorisation) form. The RMA form is a summary sheet that requires the user to describe the problem or fault being experienced and aids ICT in identifying each customers equipment and process repairs in a timely manner.

Once you have completed the RMA form please email it to sales@ictinternational.com.au. ICT will promptly respond with an official RMA Number and direct you on how best to send the equipment to us.

Equipment dismantling

For complete instructions on how to dismantle a CPN 503 for servicing, please click here.

Links and Brochures
Neutron Probes page Download a printer-friendly version of 503DR information
Neutron Probes Accessories page
Soil Augers page Download a printer-friendly version of Soil Augers information
Tanaka TIA-350S One-man Post Hole Digger page Download a printer-friendly version of TIA-350S One-man Post Hole Digger information
Neutron Probe Tube Installation page (Contains more information about installing Neutron Probes using the auger set)
Neutron Probe Disposal Service page
Second Hand Neutron Probes page
Soils Science Instrumentation page
Irrigation Solutions page

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    EST NSW Australia